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COVID-19: Guidelines for Our Reopening

The American Optometric Association (AOA) has confirmed with Centers for Disease Control and Prevention (CDC) officials that the agency’s March 17 nationwide recommendation to postpone routine eye care is no longer in effect. The AOA and CDC also confirmed U.S. Centers for Medicare and Medicaid Services-specific guidance on re-opening facilities to provide non-emergent and non-Covid-19 health care is in force.

Our Plans to Reopen

Our office is open to patients by APPOINTMENT ONLYNo walk-ins will be allowed.

Our Safety Protocols

Our staff has been training on our new protocol for seeing patients.

  • This will include staff members logging their own temperatures two times per day, cleaning each room before and after each patient walks into our office, wearing masks, maintaining correct 6 feet social distances and very frequent hand washing.
  • We are also making “wellness calls” to patients before their appointments to review precautions and signs and symptoms of COVID-19.
  • We will reschedule and will not be able to see patients who have been in close contact with anyone diagnosed with COVID-19.
  • We will reschedule and will not be able to see patients who have the following signs or symptoms or have been in close contact with anyone with the following signs or symptoms: fevershortness of breath or cough, sneezing or runny nose, joint or muscle aches, and fatigue.

Patient Protocols

  • We ask that patients remain in their cars when they arrive for their appointment, call our staff to let them know they are here, and they will be directed as to when they can enter the building.
  • To maintain social distancing for the square footage of our building, only the patient will be allowed in. Patients who are minors can be accompanied by one parent/guardian and patients who need physical assistance for mobility may be helped by one person only.

Our Appreciation!

This has been a very different and difficult time for all of us. We do appreciate your understanding as we work to adjust to providing the excellent eye care we always have in this new precautionary era. We will continue to monitor and keep up to date with all AOA and CDC recommendations to ensure the health and care of you, our patients, our staff and our doctors.

We have amazing patients and are honored you have chosen Oliver Eye Associates to care for you eye health and meet your eye wear needs. As always, we thank you for that privilege.

Doctors Scott and David Oliver